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Who Me Too'd this topic

Who Me Too'd this topic

AmyATC
Occasional Member - Level 2

EXPENSE AUTO MATCHING

Is there a way to turn off Concur automatically matching transactions to receipts? The old system would at least give you the option to confirm the matching. I often have multiple transactions with the same dollar amounts, but for different dates/cardholders, but the system will automatically combine them.  It wastes my time to have to find, delete, separate and re-import into my reports.

 

For example, I have a receipt and a transaction for a toll road for $165.  The POS transaction is on 3/9, but, I have a receipt for another transaction for the same amount on 3/12.  Concur will automatically combine them, even though the date does not match.

 

Or, I have multiple technicians on the same job with the same parking meter for their vehicles on the same day.  So, a $12 parking receipt will be put to the wrong transaction, and I have to seek it out, delete it, unmatch it, then re-attach it to the right spot. I risk telling the technician they did not give me the receipt, when in fact, it was just attached in the wrong spot.

 

Any guidance is appreciated

Amy

Who Me Too'd this topic