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Is there a way to turn off Concur automatically matching transactions to receipts? The old system would at least give you the option to confirm the matching. I often have multiple transactions with the same dollar amounts, but for different dates/cardholders, but the system will automatically combine them. It wastes my time to have to find, delete, separate and re-import into my reports.
For example, I have a receipt and a transaction for a toll road for $165. The POS transaction is on 3/9, but, I have a receipt for another transaction for the same amount on 3/12. Concur will automatically combine them, even though the date does not match.
Or, I have multiple technicians on the same job with the same parking meter for their vehicles on the same day. So, a $12 parking receipt will be put to the wrong transaction, and I have to seek it out, delete it, unmatch it, then re-attach it to the right spot. I risk telling the technician they did not give me the receipt, when in fact, it was just attached in the wrong spot.
Any guidance is appreciated
Amy