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Itinerary uploaded as Company Paid when its not and doesn't allow editing - why?
Our set up is 100% Out of Pocket. One of my travelers forward an itinerary to plans@tripit.com and it came through to his Available Expense items as Company Paid and does not allow editing. The forward was from his personal gmail and his gmail is set up under his TripIt account as well as his work email. This happened to another traveler, but they were able to edit and change it back to Out of Pocket.
Has anyone experienced this? Is it a Company set up issue? If so, where? We don't have any Company Credit Cards set up in Concur, so I'm at a loss at what the issue is.