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Hi everyone. First, I'm in a pre-sale mode, and we hit an obstacle getting info. I like my sales team, but we are struggling to find a solution to something that should logically be there.
We are only going to use Concur Expense to process and approve expense reports. However, the payment and entry into our existing payable system would be manual.
Our managers (approvers) and accounting processors need to see the summary coding of dollars to an account/GL (natural account). We have 300 plus project accounts, so understanding the total amount for each account is important. It appears that Concur does everything at an individual line or expense level (airfare, meals, car rental, etc.). While the categories are nice to have, and our current manual process tracks them, when it comes to the accounting side, we use total dollars by natural account.
Our goal was to save a PDF of the expense report and receipts and enter the summary coding in our payable system. The expense report and receipt part were easy. Apparently, the accounting side is more complicated and not obvious. We prefer a summary of dollars and natural accounts to allow budget managers (approvers) see the total of that they are approving AND the accounting team (processors) to also see and verify the coding, but easily enter into the payable system. For example, we may have one expense report with 50 lines that includes a trip that gets charged to multiple accounts (projects):
7450-002 (travel-department #1) - $1800
7450-602 (travel-conference#1) - $1500
7415-003 (office supplies-department #2) - $70
8280-602 (Reception-Conference #1) - $6000
We are being told there is nothing on the individual expense report that will summarize the coding. The extract option (csv) has all the coding at the line/expense level, but the coding may be 50 lines long. While this may be the only option, project reports at the natural account line level will not be exponentially longer which is of little value to us.
Any help of examples of how to solve this issue would be very helpful as we really wanted to move forward with Concur until we hit this roadblock. Thanks in advance for your time.