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One of our staff was trying to book travel in January 2024 and the price going through the Concur site is double what the price is on the airline site. Why is this? We've had situations where Concur is higher but never by this much. We don't have the resources to double check every booking. How can we be sure we are getting reasonable prices? We want staff to use Concur to book in order to have an approval mechanism and audit trail but we also need to be doing our fiduciary duty as a non-profit and government subcontractor.
Same flight was $488 on American Airlines: