It's day 2 of the 2FA implementation. Not everyone is tech-savvy enough (I thought I was) to figure  it out for themselves and it could have been rolled out in a more efficient way. I've been helping people in our organization and it's hit or miss right now.

The QR code option is working for some.

The manual option has not worked yet for anyone.

One roadblock I encountered when helping a colleague was this error message:

Cannot Add Verification Code to This Account

You already have a code generator for this account. To add a new one, remove the existing generator and try again.

Can anyone advice how to remove the existing generator? Thanks.