Hi,

Many of our employees (myself included) do not have a company phone and are not interested in installing an additional application on their personal phone

When trying to log in, the 2FA offers an alternative to not having to use the QR code, but it provides a key without detail on what to do with it. This creates confusion and frustration among our users.

What is the proper procedure to set up the 2FA without using the QR code?

Thank you,

Noémie