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I booked my hotel reservation using the corporate credit card. At the time of check-out, I couldn't use the same card as I couldn't remember the PIN (still bugs me on why I was asked for the PIN for a Credit Card) and had to use my personal credit card. Once all the transactions were posted, I saw I was charged for the hotel on my corporate card also, however after getting with the hotel it was refunded. While filing my expense report I attached the receipt for the charge on my personal card and entered the comments to explain all 3 transactions including the credit and refund on the corporate card (the charges in US$ were slightly different due to the exchange rate between US$ and MXN Pesos). However, I am getting the following error "You have an e-receipt or travel data, but no matching credit card transaction. Please wait until your credit card transaction imports into Concur Expense to add this e-receipt" and I am unable to submit the report. How do I proceed?
Solved! Go to Solution.