This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
I have a concur travel profile and signed in many times using the web version. I have downloaded the app under the profile section. When signing in using the same credentials as the web version, the display indicates "Signing in" then "Still signing in" and it never logs me in. I receive no errors just the spinning banner that displays signing in. I signed on using the web on my phone and all is good, just not the app view. Any ideas on how to get past this? Thanks in advance.