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mwest
Occasional Member - Level 1

Expense incorrecty labeled "out of pocket"

I am a delegate for a few execs at my company - most of them use a corporate card & are able to upload their receipts directly into Concur, but some do not. I am having an issue where one exec booked a flight with a "central card", which they say is not a corporate card. They say they booked this through Concur - the receipt is available and attached, but the payment type is automatically listed as "out of pocket". It was not an out of pocket expense, and I'm confused as to how to get it set to the correct expense type. I am really new to this system so these types of things are not very easy to resolve on my own, any help would be greatly appreciated.

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