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KimH
Occasional Member - Level 1

Emailed receipts are not showing all relevant information

Hi, we have some hotel receipts emailed to a card holder where the info is shown within the body of the email rather than as an attachment. In the email, the invoice details are shown but when the email is sent to Concur (arrived safely), the crucial information about the expense is not shown. 

We are having to resort to a hard copy print and upload each receipt/invoice.

 

Any ideas how we resolve this please?

Thanks

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