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Good morning,
My boss booked travel with Aer Lingus in August and was charged for the flight on 8/12 (when booked) - he submitted his receipts for the booking and it has already been approved.
He now has the same charge showing up again in his available expenses a month later even though he already submitted a report for it.
We have contacted the airline, as well as checked his credit card statement and there has not been a case of a double charge. Is there a way to dismiss the charge in Concur to make it go away?
Thank you.
Kristin DeCelle