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Who Me Too'd this topic

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phillsc
Occasional Member - Level 1

Financial Posting Failed - Closed Period in ERP - for Admins

I recently implemented Concur, and I am having issues with the famous "Financial Posting Failed"  I have been told that the reason for this is due to a credit card expense being dated in a closed period.  ERP is Sage Intacct.

 

Concur wants me to open up my closed period in ERP to post, which is not compliant and not a solution.  In Expensify, this type of transaction simply defaults to the next open period which seems like a simple fix. 

 

Even with the most timely expense submissions, there will always be a lag between credit card date and posting, so this issue will not go away.  I am not understanding how a public company with hundreds of users would handle this type of issue.

 

From a business process standpoint, how are users dealing with this?

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