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I recently implemented Concur, and I am having issues with the famous "Financial Posting Failed" I have been told that the reason for this is due to a credit card expense being dated in a closed period. ERP is Sage Intacct.
Concur wants me to open up my closed period in ERP to post, which is not compliant and not a solution. In Expensify, this type of transaction simply defaults to the next open period which seems like a simple fix.
Even with the most timely expense submissions, there will always be a lag between credit card date and posting, so this issue will not go away. I am not understanding how a public company with hundreds of users would handle this type of issue.
From a business process standpoint, how are users dealing with this?