Hello all,

I have made a booking using concur and was given a 6 digits "airline record locator" that is the exactly 6 digits for the confirmation number.

When trying to enter it on Air france or KLM website to link my book with my airline account, it says "Sorry, we couldn't find your booking. Please check and try again.".

Are we not able to insert the booking on the airline system? 

Thank you