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We currently have Expense and are about to implement Travel. While doing a recent test, I found that I couldn't easily move an air itinerary (which is the air receipt) from Travel to Expense. I found a multi-step painful work-around, but was wondering if there is a simpler process available that I just need to educate our TMC on.
We purchased Travel through our TMC who doesn't have Expense experience, so they don't know how documents move into Expense. I've gone through concurtraining.com and can't find this addressed.
Also, we have many travelers who do NOT have corporate cards, so e-receipts won't solve this problem.
I appreciate any and all help I can get on this.