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mlunday
Occasional Member - Level 1

Expense not showing after a week

I joined my company 6 months ago.  I was issued an AMEX card at that time.

 

I just purchased an airline ticket for business travel on 14 June, but I don't see the expense showing up in Concur.  It should have only taken a day or two.

 

I am trying to confirm that my AMEX is associated with my account, per the training here https://assets.concur.com/concurtraining/cte/en-us/cte_en-us_exp_updating-expense-profile.mp4 (see 0:48)

 

I don't have a link under "Your Information" for credit cards.

 

What am I missing?  It should have automatically registered my AMEX with my account, right?

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