From Concur Open: Concur Open
Services Affected: Expense, Travel, Invoice, Request, Analysis/Intelligence
OPI-5495123
Started: Monday, June 13, 2022 12:21 PM GMT-0400
Issue Identified Monday, June 13, 2022 12:58 PM GMT-0400
We are working to determine the user impact and will provide information as it becomes available.
Issue Status Update Monday, June 13, 2022 1:29 PM GMT-0400
In the North America Data Center, accessing Concur Expense and Request services via SAP Concur website and SAP Concur mobile app is 50 % below expected level. Affected users may experience an error "You are currently not set up to use any Concur products. Contact your Concur Administrator for assistance" when attempting to access these services. Additionally, users may experience missing Expense and Request tabs. The Incident Response Team (IRT) is currently investigating. Our next scheduled update will be in one hour or sooner should a significant change occur.
Issue Status Update Monday, June 13, 2022 2:39 PM GMT-0400
In the North America Data Center, accessing Concur services are 50% below expected level. Affected users may experience an error “Sorry, Something went wrong ” when attempting to login. The Incident Response Team (IRT) engaged additional resources for further investigation. Our next scheduled update will be in one hour or sooner should a significant change occur.
