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Hello,
When you were delegated access to act on the behalf of others, when you went to profile and then selected the text box, it used to have a drop down that showed you a list of all the users you had access to. From there you could click on the name. Now it is only a search box. You must type the name of the person for it to show up. Was there a recent change to the site or is there an issue?
Thank you