I noticed on my last two flights that my TSA Pre-check did not show up.  After chatting with American Airlines, we believe that we identified the problem.  The name on my reservation is coming across as First Name Middle Initial Middle Name Last Name (ex. Jim A Andrew Smith instead of Jim Andrew Smith).  Because of the addition of the middle initial plus my middle name, this is preventing my TSA Pre-check from working.  This does not happen when I book directly with American Airlines, but my corporate policy requires me to book through Concur.  Pre-COVID I was traveling a ton, and this never happened.  Not sure if it was an update to Concur or possibly something in my company changed.

Has anyone else encountered this?  Any suggestions on ways to resolve it?