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smoriarity
Occasional Member - Level 1

How to remove a charge that was refunded by the card issuer but is still showing in Concur

I have a company supplied credit card where the payment once the expense account is submitted goes directly to the bank.  There were a series of fraudulent charges that were credited and our process is to submit an expense account to remove them from Concur.  This process worked fine, however one charge was reversed from the card issuer, and we have confirmed that, but it's still showing in Concur.   Is there a method to remove this charge from Concur Expense?  I had thought to cerate a misc. charge with a negative amount, to zero it out in Concur, but I think that might still cause the company to send the funds to the credit card company.  

Thanks

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