My DMC is struggling to sort the hotels correctly when we pull up a location, and I need help. We have negotiated rates with preferred hotels, and we also have discounts with a couple of chains. However, I don't consider the chains "preferred" for the purposes of sorting, they are just discounted rates for the whole chain. We would like for our negotiated rate preferred hotels to be first, and then sort by distance from the office. This was fine until we added a chain discount. Even when it isn't marked as a "preferred" chain, it still shows all the hotels from that chain within 30 miles before it shows the hotels that are closest to the address. You can imagine that in places like Orlando where we don't have an office or a preferred hotel, I have 4 pages of Hiltons before a single other hotel appears. Travelers don't know why the hotels closest to their clients office aren't showing up, they just assume Concur doesn't work, so they don't want to use the tool. How can I sort just by preferred hotel, without including the chain discounts in that sort?