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Hi all, and Happy New Year -
I have a weird thing happening when I book an airline ticket. In my personal profile, I have my FIRST, MIDDLE, and LAST names filled out (as I always have). For whatever reason, when Concur and/or a CWT agent goes to book my ticket, my First and Middle names become part of a single first name. As a result, NONE of my airline reward programs will recognize my name, and won't add my frequently flier numbers. I have to call each airline to have them force it onto the reservation.
Has anyone see this happen? Is there a support path to get this resolved?
Thanks,
Stu