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Who Me Too'd this topic

Who Me Too'd this topic

tanyapetiq
New Member - Level 1

Duplicate Rooms

I book multiple rooms per weekend for my staff. Usually 3 rooms for the same dates at the same hotel. I used to be able to do ALL the rooms under one name so they could all check-in together (sometimes we don't know until the last minute who is traveling and need to book in advance). I could do it this way up until about 2 months ago. 

 

Now, it makes me book one as myself, and two under guest names and requires a name (different than mine) to be who the reservations are for. It shows an error of "duplicate booking for this user on same dates". 

 

Is there any way around this? Otherwise, I'm having to book each one separately and I have to use a random employee name to book, and then call the hotel to change the employee name prior to their arrival if our staffing changes. It's a hassle honestly. Looking for a workaround.

Who Me Too'd this topic