I'm desperate for some help because our implementation team does not seem to have a solution for us. We would like to integrate our Chase business cards so employees can note what the charges on their corporate cards were for for our accounting team, but Concur is telling me we need to have a CONTACT at Chase to initiate an auto-feed from Chase to Concur. We do not have a rep at Chase...we are just cardholders, we do not bank with them, so the only point of contact we have at Chase is the general support number on the back of the card. Those reps do not give out their personal contact information, which is what Concur says they need. 

We have been in a standstill for weeks because the only work-around Concur can come up with is for us to link the cards as personal cards for each of our employees. This solution will not work because it gives employees the option to mark the charges at OUT OF POCKET, which we cannot have. This could potentially allow employees to get reimbursed for charges they never incurred in the first place. 

Does anyone know of another solution? Or someone at Concur that can actually give us some alternative solutions?