Have you had duplicate direct debits processed by Concur/Bambora in North America and EMEA regions? 

If so, could you please share:

1) Did Concur/Bambora refund duplicate debits to your Company's bank account?

2) What actions did you take to obtain the refunds from Concur/Bambora?

3) How long did you have to wait to get the refunds fully processed into your Company's bank account?  In other words, how long did it take to resolve?

Thank you!