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Have you had duplicate direct debits processed by Concur/Bambora in North America and EMEA regions?
If so, could you please share:
1) Did Concur/Bambora refund duplicate debits to your Company's bank account?
2) What actions did you take to obtain the refunds from Concur/Bambora?
3) How long did you have to wait to get the refunds fully processed into your Company's bank account? In other words, how long did it take to resolve?