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kateclark
Occasional Member - Level 1

Processing expense prior to credit card transaction

I'm new to Concur and have a question around the timing of processing a claim.  It takes a few days for our credit card transactions to appear in Concur.  Should I be advising card holders to wait for the transaction to appear before they process their expense or is Concur smart enough to know the expense has been processed if they take a photo of the receipt at the time the expense occurs and process the expense prior to the credit card transaction appearing?

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