I've been with my company almost 6 years.  We've been using Concur for expenses the entire time.  Over the past year the delay in which auditors are able to review and audit my expense reports is horrendous.

I am now waiting on a simple report which I submitted a week ago.  Nothing back.  No feedback on when it will happen.  It's ridiculous.

If concur is not able to keep up with its current customer base, perhaps it should stop trying to attain more customers.  Based on recent experience I will ensure that I recommend any other provider in the future for any other company.  Very disappointed Concur.