In implementation, we went from using API to just using the flat file. But because of that, we have a lot of reports already processed (manually on our end) stuck as processing payment. Manually clicking "mark as paid" doesn't switch the status of it.

We have already brought it up to Concur Support with very little help - but I assured my team the Concur Forum is much more helpful 🙂 

Any ideas to get these marked as posted?