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pharcup
Occasional Member - Level 1

Updating bank account and deactivating the old bank account

Hi there,

 

I have recently changed bank accounts and would like my new bank account to get reimbursed for my expenses. I was able to successfully confirm the new bank account on my Concur profile, however when I scroll down to account history on the bank information page it indicates both accounts are "active". How can I deactivate the old account so ensure the no reimbursement are sent to the old account. I tried clicking active as well as look at the expense preferences page but can't seem to find how I can deactivate the old account. 

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