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Hi,
I am the concur admin for our company and I wonder how other concur admins manage their vendor dropdown list. For example, the hotel list. Quite often, employee can't find the hotel name in the dropdown list and they will enter the name manually instead. Manual entries will have typo and many names for the same hotel. So what is the best practice in your opinion? Should we create an dropdown option called "Other Hotel" to cover that scenario? Should we make a generic name for hotel chains, like Marriott hotel? Should we create a custom field to capture the "other hotel" and build an audit rule to require employee to enter the name of the "other" hotel so that we can get some statistic data and update the list periodically? What are your thoughts?