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Due to the pandemic, we have had several people furloughed and credits hit their company card. Their cards are now cancelled and the bank sent us checks to offset the credit amounts.
How do I delete the charges out of their inactive profiles in Concur since we no long need to process them?
There are also instances where there is a debit and credit, but the credit exceeds the debit amount, so the bank sent the offset of the difference. (example: Purchase for $100 and Credit for $200; bank sent $100 to close the account)