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Who Me Too'd this topic

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Michaelpink3
New Member - Level 1

Receipts constantly say analyzing receipt

For about a month, whenever I upload a receipt, it is stuck in the analyzing receipt phase, and will take days if not weeks to actually finish uploading. It normally takes a minute or so to upload a receipt. There are a few other users in our company with the same issue, so I have ruled out a connectivity issue with my phone or WIFI. Would deleting the app and reinstalling help? Would that delete of the reciepts currently in there now? Any assistance would be greatly appreciated.

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