I've been tasked with possibly moving our company over to an app or online platform for expense claim reimbursements. I've gotten the sales pitch from Concur, but in the past I've heard some grumblings from folks who use it that they're unhappy. We wouldn't be using it for travel arrangements or AR services, just travel expense claims. I have a hard time believing it's as amazingly perfect as the sales pitch and demos show it to be, but I'd like to hear some actual user thoughts.

Thanks!