Hi, I am pretty new to Concur and have encountered my first problem.

I manually created a Claim for an expense after using my Corporate Credit card for the first time, as I believed that this was the correct procedure.  It was quickly approved and the status changed to Paid.  Unfortunately 2 days late, I received notification from Concur for an open claim for the same transaction.  I have paid back the money by bank transfer, but I cannot submit the open claim, even after following the procedure that Concur has advised.  I have exceptions regarding Cash advane/repayment.

Any advice would be greatly appreciated.