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DONGMINCHO
New Member - Level 1

Hotel Reservation

Hello,
I am currently trying to book a Hyatt hotel using Concur, but I am unable to proceed due to the following error message: "Invalid loyalty card for this property."
I have checked my Concur Travel Profile, and my World of Hyatt account number is correctly entered. I have used this exact setup for my previous Hyatt bookings through Concur without any issues.
Could you please check why this kind of problem is occurring now?

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