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Hello,
We are new to Concur and noticing an issue with Credit Cards as it relates to Expense reports. There are situations where a credit card transaction is authorized at the end of the credit card cycle and posted/cleared after the cycle has closed. Our bank does not include these on the statement because they did not post during the period. We plan to pay the credit card bill by the statement balance and use the submitted expense report to reconcile the account. However, Concur is considering transactions to be included in the closed cycle based on the transaction date. Because of this, the CC statement does not reconcile with the submitted expense report totals for the month - causing us to be out of balance. We are assuming that we cannot be the only situation where this issue has occurred. I played around with the custom audit rules to see if I could create an exception for these, but have had no luck. I have read some post where companies are modifying the export to solve for this, but our accounting software does not accommodate for this fix.
What have other done for this issue? We are trying to keep submitters from having to review the card data to determine whether or not the transaction should be included.
Additionally, we are using Standard. Not Professional.