This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
I'm an admin for a large company. When people use the app to upload receipts through Expenseit, it creates an expense with the payment status "pending card transaction". This is incredibly confusing to the end user because it is not a pending card transaction, it's a receipt that is not matched to a transaction.
I've answered no less than 10 emails and calls today just to tell people "sorry, I know it says pending card transaction, but it's not actually".
Is there any way that we are able to change the payment type text to something other than "pending card transaction"?
I've seen so many complaints about this, I am sure that others find this frustrating. In addition to being confusing, it isn't correct.
I would be SO thankful if there is a solve for this.
Thank you!
Solved! Go to Solution.