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We have been using Concur for Expense Management for about 6 months and having some difficulty in handling employee personal items which are charged to a corporate card.
We have set-up a checkbox to allow users to identify personal charges and are posting them to a clearing General Ledger account in our SAP system, however, we are not able to chargeback the employees bank account to recover the amount of the personal charge.
The solution which was provided is to hold these personal charges until the employee eventually submits an expense report with out-of-pocket expenses. At that time, the OOP reimbursement is reduced by the total amount of outstanding personal charges.
Not a great solution for us as we are finding that we have personal charges outstanding for a long period of time.
Anybody found a great solution for this in Concur?
Solved! Go to Solution.