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ca_murray
Occasional Member - Level 1

Attach Receipt Images not working, just getting spinning wheel on upload attempt

I am troubleshooting an issue our expense processors are having today.  When trying to upload a typical receipt image (correct format, size, etc.) at the report level, we are just getting a spinning wheel as a result.  In order to escape the spinning wheel, we have to 'x' out of Concur completely.  I have tried all browsers, cleared cookies and cache, tried various file types and sizes.  We are still able to attach an image to a specific expense line, but not to the higher level report.

 

Does anyone have any ideas?

Thanks,

Christine

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