Recently when in the mobile app and uploading a receipt (photo, pdf, etc) and then opening the receipt and clicking ExpenseIt it will attempt to process the receipt but it ends up deleting the receipt all together and you have to start over/find another way. I’ve checked and confirmed it’s not storing the receipts anywhere else. 

I tested on two different iPhones, each has a different mobile app version: 10.22.0.2505270305 and the other 10.21.0.2504260104. I hard restarted my iPhone as well as deleted the app and re-installed. No success in a resolve.

For reference, when using the photo button in the app and it expenses in the same process, there are no issues. It’s only when uploading then clicking ExpenseIt.

I enjoy using the ExpenseIt tool as it saves on printing & taking a photo. Please help!