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Joule with SAP Concur Solutions Resource Center

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Unlock the latest AI power in SAP Concur solutions. This hub provides Joule resources, including step-by-step activation instructions, FAQs, and guides. Stay updated as new details and materials are added to help you get the most from Joule


What is Joule for SAP Concur solutions?

Joule with SAP Concur solutions enables true intent-driven work across travel and expense by transforming transactional tasks into intelligent, connected workflows that sharpen decisions and accelerate processes. Leverage Joule with SAP Concur solutions to book and manage travel, take the effort out of expense reports, and find answers to product-related questions. Joule empowers people to act with clarity and helps business-critical processes run autonomously. As a result, your organization benefits from less time spent booking travel and managing expenses, greater policy compliance, and a user experience that meets people where they are at.

Joule Base

Joule Base is the base set of capabilities included with your SAP cloud subscriptions that enables your teams to navigate SAP systems effortlessly, find the right information quickly, and complete everyday tasks faster using an intuitive, conversational interface. Joule Base is available to all SAP Concur customers at no additional cost.

Joule Premium for Travel & Expense

Joule Premium is the advanced subscription tier, which provides businesses with high-value and Agentic AI capabilities. It is an upgrade to Joule Base and requires customers to first activate Joule Base within their SAP Concur solution. Joule Premium for Travel & Expense is available as a buy-up. Please speak with your account representative for more information.

How to get started

As an SAP Concur administrator, you’ll play a key role in coordinating with your IT team to complete the activation process.

Activation is self-service, and we’ve made it simple with a step-by-step guide created specifically for you and your IT teams.

Activating Joule for SAP Concur solutions 

Get More from Joule

Use these sample rollout emails to communicate with your organization about your SAP Concur activation of Joule for SAP Concur:

New Joule Features & Agents

Expense Automation Agent

Learn More 

Where can I find more information?

Bookmark this page  to stay up to date on the latest Joule updates, and check back often for new resources designed to help you and your team succeed. We’re here to support you! Please view the following resources:

 

About This Author
heathermead
Heather Mead joined the Global Customer Marketing team at SAP Concur in 2025. With a background in brand, product, and customer marketing, her passion is creating meaningful content and experiences for global audiences.