Shortcuts: Do I have a profile? | Expired link | 2FA code error | Password reset | Invalid username or password | Additional Information One of the most common issues we see users of SAP Concur have is not being able to sign in to the tool. There... Continue Reading
Shortcuts: Why 2FA? | What is 2FA? As of October 18, 2023, all users who employ basic authentication (entering an SAP Concur username and password) when signing in at www.concursolutions.com on web or on the mobile app will be required to set up ... Continue Reading
Shortcuts: End User | Administrators The SAP Concur Community site provides education and support resources through forums, which have peer-to-peer generated questions and answers, and blogs. This section of the site provides answers to our most fr... Continue Reading
There are a few potential reasons why you might receive the error: "The authentication code you entered is incorrect" when setting up two-factor authentication (2FA). Below are a few of the most common scenarios that might cause this error. Scenari... Continue Reading
You may have tried to use the Forgot Password? link on the SAP Concur Sign In screen to receive an email to reset your password, but never received the email. There are four reasons why this could happen. 1. The email address you have for your wor... Continue Reading
Shortcuts: First Time User | Need Your Sign In Info? | Forgot Password | Using the Mobile App To sign in to your SAP Concur profile: Open a new browser window and enter: www.concursolutions.com into the URL field. The SAP Concur Sign In screen ap... Continue Reading
Desktop If you need to reset your password and you are on your desktop device: 1. Navigate to www.concursolutions.com 2. Enter your SAP Concur username (Login ID) 3. Click Next 4. On the enter password screen, click the link "Forgot your password?"... Continue Reading
To attach a Missing Receipt Declaration: 1. From within an open expense report, select the expense line entry which is missing a receipt. 2. Next, click the Receipts link. 3. From the Manage Receipt options select Missing Receipt Declaration. 4. Sele... Continue Reading
If you are not sure of what your SAP Concur username is, you may follow these steps to retrieve your username and sign in to SAP Concur: 1. Go to www.concursolutions.com 2. Click Forgot Username? 3. On the next page, enter your email address that is... Continue Reading
Shortcuts: Personal Car Mileage | Company Car Mileage The mileage expense type enables users to be reimbursed for the cost of fuel consumption based on the distance they travel. It can be either Personal Car Mileage or Company Car Mileage. The mo... Continue Reading
Users who have a verified email address in their SAP Concur profile are able to send their receipts to SAP Concur so that the receipts will show up in the Available Receipts section. If your company uses both our Travel and Expense products, you can ... Continue Reading
You can enter your bank account information on your SAP Concur profile and receive expense reimbursement by electronic funds transfer, if your company uses the Expense Pay feature. To set up or change your bank account information: Go to your Profi... Continue Reading
