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Support Phone Number

For Administrators and Authorized Support Contacts:
Call +1 855-895-4815 and select the Authorized Support Contact option from the menu. See more information.

For End Users:
To see what your support options are, please read: SAP Concur Support Overview.

Where Can I Find End User Training Resources?

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If you are looking for end user help resources you will be able to find them in three different places; In-product Help, SAP Learning and here on the Community in the End User Resources section. Each of these are outlined below.

 

In-Product Help

When signed in to your SAP Concur profile, click the ? icon in the upper-right to access the in-product Help menu. Here you will see options for all the products your company uses. Simply select the product from the drop-down menu and you'll be taken to that area of the SAP Help Portal. The direct link to each Help Portal page is listed below. 

In-Product_Help_Menu.png

Travel Help

Expense Help

Invoice Help

Request Help

 

SAP Learning

SAP Learning has several learning journeys to help users become proficient in using our products. SAP Learning also provides various videos that demonstrate how to complete the basic tasks found in SAP Concur products. Visit the SAP Learning site here

SAP_Learning_SAP_Concur.png

 

SAP Concur Community

You can find helpful resources here on the SAP Concur Community in our End User Resource section.