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Support Phone Number

For Administrators and Authorized Support Contacts:
Call +1 (855) 895-4815 and select the Authorized Support Contact option from the menu. See more information.

For End Users:
To access your dedicated User Support Desk phone number, please log into your SAP Concur system, click on Help, then click on Contact Support. See more information.

Simple Steps that will Help make Booking Your First Business Trip a Breeze

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Before you book your first business trip, follow these simple steps that will help make booking a breeze:


Review your company travel policy to familiarize yourself with guidelines and best practices.  

To access your company's Travel Policy:  

  1. Log into SAP Concur 
  2. On SAP Concur Home Page scroll down to the bottom of the page 
  3. Click on Travel Policy (located on lower-left side of the page) 

Note: Some companies also list their Travel Policy link under SAP Concur Home Page > Company Notes (Click on 'Read More') 


Access your Concur Travel Profile and confirm your personal & company information is on file and up to date.  

 To access your Concur Travel Profile: 

  1. From the SAP Concur home page, click Profile 
  2. Click Profile Settings to be taken to the Profile Options page  
  3. On the Profile Options page, select Personal Information 

Note: You will find the most common profile tasks on the Profile Options page. You can also use the menus on the left to select a setting to update. 


Set travel preferences for things like air, hotel, car rental, and select your discount travel rates/fare classes.    

To access your Travel Preferences:  

  1. From the SAP Concur home page, click Profile 
  2. Click Profile Settings to be taken to the Profile Options page 
  3. On the Profile Options page, select the appropriate Travel Setting links on the left side of the page


Download the mobile app so you can quickly view your travel itinerary, change reservations, and get travel updates on the go.    

 Scan the QR code below to download the application from your Apple or Android app store and click "Connect".