For Administrators and Authorized Support Contacts:
Call +1 (855) 895-4815 and select the Authorized Support Contact option from the menu. See more information.
For End Users:
To access your dedicated User Support Desk phone number, please log into your SAP Concur system, click on Help, then click on Contact Support. See more information.
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If you accidentally charged a personal expense to your company credit card, that transaction will be imported into to your SAP Concur account. Although it was a personal charge and unless your company states otherwise, all charges on your company card need to be submitted through SAP Concur. Personal expenses need to be marked as such in the SAP Concur system. To reconcile a personal charge on your company card, follow these steps:
If on Legacy UI: Click Import Expenses > Select the transaction to be imported > Click Move.
Note: