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Support Phone Number

For Administrators and Authorized Support Contacts:
Call +1 (855) 895-4815 and select the Authorized Support Contact option from the menu. See more information.

For End Users:
To access your dedicated User Support Desk phone number, please log into your SAP Concur system, click on Help, then click on Contact Support. See more information.

How Do I Change My Default Approver in SAP Concur?

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You can change your default approver if your company has activated this option.

 

To change your Approver:

  1. When logged into SAP Concur, click Profile near the upper right-hand corner.
  2. Click Profile Settings.
  3. Click Expense Settings.
  4. Select Expense Approvers.
  5. Click in the Default Approver field.
  6. Delete the current name.
  7. Type the last name of the new approver. You can also search by email address. The system will find a match based on the name you entered.
  8. Click the employee name.
  9. Click Save.

If the Default Approver field is greyed out but you still need to make the change, please contact your internal SAP Concur Administrator. If you do not know who your internal SAP Concur site administrator is, reach out to your direct manager or check the Company Notes section on the Concur home screen.