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Support Phone Number

For Administrators and Authorized Support Contacts:
Call +1 855-895-4815 and select the Authorized Support Contact option from the menu. See more information.

For End Users:
To see what your support options are, please read: SAP Concur Support Overview.

How Do I Submit a Missing Receipt Declaration in the SAP Concur Mobile App?

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The Missing Receipt Declaration is a new feature added in versions 9.61 and above of the SAP Concur mobile app. This feature is available to both iOS and Android platforms. 


To create a declaration for your missing receipt within the SAP Concur mobile app follow these instructions:

  1. From within the mobile application, select the expense entry to which you want to add the Missing Receipt Declaration.
  2. At the top of the expense details, select Add Receipt.
  3. From the list of options that appear, select Missing Receipt Declaration.
  4. On the Disclaimer and Agreement screen, select Accept

Note: The term Missing Receipt Declaration was formerly known as Missing Receipt Affidavit.