For Administrators and Authorized Support Contacts:
Call +1 855-895-4815 and select the Authorized Support Contact option from the menu. See more information.
For End Users:
To see what your support options are, please read: SAP Concur Support Overview.
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Needing to manage or handle debit/credit card transactions, also known as positive/negative transactions, can occur if a refund is issued, or if a charge is accidentally placed on the card. The way in which these transactions should be handled is dependent on your company’s expense policy.
Please contact your Credit Card Administrator for more information. If you do not know who that is, ask your manager or look at the Company Information section of the desktop version of Concur Expense where it may be listed.