For Administrators and Authorized Support Contacts:
Call +1 855-895-4815 and select the Authorized Support Contact option from the menu. See more information.
For End Users:
To see what your support options are, please read: SAP Concur Support Overview.
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To help make your expense reporting process more streamlined, you can connect your assigned *Business Card or your personal credit card to your SAP Concur profile. This allows transactions from your business card or personal card to import into your profile to be added to an expense report.
*A business card is not the same as a corporate credit card.
The main advantages of connecting a business or personal card option are:
1. Transactions automatically feed into your profile thus alleviating the need to check your card statement to keep track of what expenditures you have.
2. When these transactions are added to an expense report, several fields will automatically be filled out based on the card details. This reduces the amount of manual input you will do and the amount of time spent on doing your expenses. These fields include:
To add a Business or Personal credit card to your profile, follow these steps:
For a demonstration of the above steps, watch this video.
To link Business and Personal cards, SAP Concur uses Yodlee, which is a third-party vendor. If you have issues linking your Business or Personal card, a Support ticket must be submitted to SAP Concur who will then contact Yodlee on your behalf to get the issue resolved. You will NOT be able to contact Yodlee directly for any issues.
Note: