For Administrators and Authorized Support Contacts:
Call +1 855-895-4815 and select the Authorized Support Contact option from the menu. See more information.
For End Users:
To see what your support options are, please read: SAP Concur Support Overview.
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If an expense type does not have an account code and you have the correct permissions, you can add the missing account code.
To add an account code to an expense type if you are on a Professional configuration of SAP Concur, do the following:
Reminder: In a Professional configuration, expense types with missing account codes cannot be processed until an account code is assigned.
To add an account code to an expense type if you are on a Standard/Best Practice configuration of SAP Concur, do the following:
Reminder: In a Standard/Best Practice configuration, expense types with missing account codes cannot receive final approval (be processed) until an account code is assigned.