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End User Adoption Toolkit: Everything You Need to Communicate to Your Employees

Being an Administrator is a big job. We know you're balancing lots of responsibilities from establishing your organization's travel and expense policy to tracking your organization's spend. We also know that driving end user adoption is something you'd like to do but may not have the time nor resources. That's why we created the End User Adoption Toolkit. Based on proven email communications and resources to drive end user product and feature adoption, as well as improve end user utilization and efficiency, this toolkit gives you the ability to simply cut, paste, and send.

The purpose of this content is to help your employees get the most out of your SAP Concur solution. Choose between any of the topics listed below:

  • How to sign in (the #1 issue users have when using Concur Solutions)
  • Setting up your profile
  • Enabling common features that simplify the expense process (ExpenseIt, Expense Assistant, Connections to rideshare apps like Uber and Lyft) 
  • Downloading the mobile app
  • Where to find help and resources before reaching out to their administrator
  • Getting started with Concur Expense, Concur Travel, Concur Invoice, Concur TripLink, User Support Desk, and Reporting

Lastly, all communications are available in English, French, German, Spanish, Italian, Portuguese, and Japanese

 

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